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What information do we collect?
How do we use it?
At times we may request that you voluntarily supply
us with personal information. Generally this information
is requested when you register with us. We may gather
information about you:
When you registered with us we ask
for information such as your name, email address, contact
details and experience. We keep a record of this information.
This is necessary for us to provide our services to
you. We may keep a record of your preferences so that
we can tailor our services to you.
If you choose to give us personal information
via the internet that we may need - to correspond with
you for example, we will let you know how we will use
such information. If you tell us that you do not wish
to have this information used as a basis for further
contact with you, we will respect your wishes.
We will use your personal details and
information we obtain from other sources to provide
you with our services, for administration and customer
services, to analyse your preferences and to ensure
that the content, services and advertising that we offer
are tailored to your needs and interests. We may keep
your information for a reasonable period for these purposes.
From time to time we may need to share your information
with our service providers or agents for the purposes
of credit referencing and criminal records checks. We
may disclose personal data in order to comply with a
legal or regulatory obligation.
By providing us with your personal
information, including sensitive personal data, you
consent to our processing your personal data for the
above purposes.
We intend to continue improving the
content and function of our website. For this reason,
we may monitor customer traffic patterns and site usage
to help us improve the design and layout of our site
and provide content of interest to you.
How do we use your information for marketing?
We may contact you by mail, telephone, fax, email, SMS
text messaging or other electronic messaging service
with offers of services or information that may be of
interest to you. By providing us with your telephone
or fax numbers or email address you consent to being
contacted by these methods for these purposes. If you
do not wish to receive marketing information from us,
please email us at help@yorkshirebusinessservices.com.
How do we protect your information?
We take appropriate measures to ensure that the information
disclosed to us is kept secure, accurate and up to date
and kept only for so long as is necessary for the purposes
for which it is used.
Other information
You should note that if our business
(or any part of it) is sold or transferred at any time,
the information we hold may form part of the assets
transferred although will still only be used in accordance
with this policy.
You are entitled to ask for a copy
of the information we hold about you (for which we may
charge a small fee) and to have any inaccuracies in
your information corrected.
For quality control and training purposes,
we may monitor or record your communications with us.
When and how to contact us
If your personal details change, if
you change your mind about any of your marketing preferences
or if you have any queries about how we use your information,
please let us know by contacting your local branch.
This privacy policy may change and
therefore you should review it regularly. We will of
course notify you of any changes where we are required
to do so.
Our goal is to respect your privacy. To help us improve
our privacy practices please give us feedback, we welcome
your comments and queries: help@yorkshirebusinessservices.com |
